Operations Management

Information Technology

  • Data Management
  • Business rules engine
  • Eligibility determination / compliance
  • Exception processing
  • Reporting
  • Reconciliation
  • Posting files
  • Contact Center
  • Live representative and IVR experience
  • Mail Services
  • Postal rate management / mailing
  • Funds Transfer
  • Multiple bank relationships
  • ACH and card payment processing
  • High Availability
  • Multiple telecom providers
  • Full off grid power
  • Web Services Capabilities
  • Customer & client portals
  • Security Management
  • Department of Defense partners
  • Product Development
  • Development of custom solutions
  • Prototyping / agile development